Frequently Asked Questions
Below, please find our FAQs to the most common questions we receive at SilverCare.
What should I bring?
- ID and insurance cards
- 3 changes of casual clothing and undergarments, no drawstrings
- A light jacket or sweater
- 2 pajamas
- 1 pair of comfortable shoes, no shoestrings
- Appropriate reading materials
- Electric Razor
- Hearing aids
- A list of any special dietary needs
The following items are NOT ALLOWED on the unit at ANY TIME:
- Sharp metal or plastic objects
- Any electronic device
- Glass items
- Scarves, hats, caps
- Aerosol containers
- Tobacco of any kind
- Electrical Appliances
- Products with alcohol
- Glue or inhalants
- Clothing with strings
- Razors (Shaving equipment provided)
- Belts or suspenders
- Inappropriate books, magazines, or photos
- Clothes Hangers
- Spiral notebooks
- Ribbons or hair ties greater than 6 inches long
- Metal combs, tweezers, files, or clippers
- Food items or drinks
- Live plants
- Flammable items
We urge patients to leave valuables at home; such as purses, checkbooks, radios, cell phones, cameras, credit cards, luggage and jewelry. We are not responsible for lost or stolen items. A bin will be provided for items that patients are not allowed to keep in their room, and those bins will be stored in a secure, locked area.
What are the visiting hours?
Monday-Friday: 3:30PM – 5:00PM
Saturday-Sunday: 2:00PM – 4:00PM
- No more than 2 visitors at a time (visitors are welcome to swap out during the visitation time)
- No visitors under 18 years of age
- No outside food or drink may be brought on to the unit. For safety of the patients, lockers are provided for cell phones, bags, pocketbooks, and other personal belongings.
How long will I need to be in treatment?
The length of treatment varies depending on your reasons for admission, your response to treatment and your progress toward your treatment goals.
What precautions are taken to ensure residents’ safety?
A safe environment for patients, staff and visitors is a major focus on the SilverCare unit. In order to keep everyone safe, the following procedures are in place:
- Staff will do frequent rounds on all patients, even at night. This means staff will enter a patient room during the night. Staff will not wake the patient, just check to assure that the patient is safe.
- Unit doors are locked and monitored by staff. Recording cameras are located in the hallways, group rooms, and dining rooms. These are monitored by staff.
- All belongings will be searched upon admission and when brought in by family.
- Room searches are conducted on a regular basis to ensure the unit is safe. Any unsafe items will be stored and either sent home with family or given to you upon discharge. Weapons and illicit drugs will be turned over to Upson Regional Medical Center security.
What can I expect when undergoing treatment at SilverCare?
SilverCare provides short-term, acute crisis stabilization. The main components of care include diagnostic evaluation, solution-focused treatment, group therapy, behavioral strategies, medication evaluation and management, and aftercare planning.
What about costs?
We accept most commercial insurance plans. We also accept Medicare, Managed Medicaid and TRICARE®. Please call our business office and they can answer your individual concerns and questions.